Communications Summit Agenda
As of 1/27/25
SUNDAY, JANUARY 26
2:00 PM – 6:00 PM |
REGISTRATION |
3:00 PM – 4:00 PM | GENERAL SESSION Introductions & Networking
|
4:00 PM – 5:00 PM | Why Communications Matters for Pensions: The CEO Perspective
Debby Cherney, CEO, San Bernardino County Employees’ Retirement Association (SBCERA) Renee Ostrander, CEO, San Joaquin County Employees’ Retirement Association (SJCERA) MODERATOR Christian Palmer, Communications Director, Arizona Public Safety Personnel Retirement System |
5:00 PM – 6:30 PM | NETWORKING RECEPTION |
MONDAY, JANUARY 27
6:30 AM – 6:00 PM |
REGISTRATION |
7:00 AM – 8:00 AM |
BREAKFAST |
8:00 AM – 8:15 AM | GENERAL SESSION Facilitated Discussion: AI & Technology
|
8:15 AM – 9:15 AM | AI Policy, Ethics & Implementation: How Are Pension Funds Utilizing AI?
Beth Hallmark, Chief Communications Officer, Teacher Retirement System of Texas David Munns, Creative Director, Teacher Retirement System of Texas |
9:15 AM – 10:00 AM | Why Every Pension Fund Needs a Crisis Communications Plan
Ron Hutcheson, Executive Vice President, Burson |
10:00 AM –10:15 AM |
NETWORKING BREAK |
10:15 AM – 10:45 AM | Facilitated Discussion: Digital Media Practices
|
10:45 AM – 11:30 AM | Increase Your Inbox Impact: Simple Ways to Boost Engagement
Jeanne Jennings, Founder and Chief Strategist, Email Optimization Shop |
11:30 AM – 12:15 PM | Lights, Camera, Pension! Using Videos and Livestreams to Connect with Every Generation
Winston Buckley, Director, Communications & Outreach, Teachers Retirement System of Georgia |
12:15 PM – 1:15 PM | NETWORKING LUNCH |
1:15 PM – 2:00 PM | Dealing with Jargon
Megan Yost, SVP, Communications Consultant, Segal Benz Gabby Kerrigan, Communications Consultant, Segal Benz |
2:00 PM – 2:45 PM | Financial Literacy & Member Engagement
Deardrian Carver, Ph.D., Chief Customer Relations Officer, Virginia Retirement System Melissa Robertson, Retirement Outreach Counseling Manager, Virginia Retirement System |
2:45 PM – 3:00 PM | NETWORKING BREAK |
3:00 PM – 3:30 PM | Facilitated Discussion: Member Engagement
|
3:30 PM – 4:15 PM | Are You Getting the Best ROI for Your Communications Efforts?
Mary-Joy Coburn, Director of Communications, Orange County Employees Retirement System (OCERS) |
4:15 PM – 5:15 PM | The Good. The Bad. And the Ugly.
Christian Palmer, Communications Director, Arizona Public Safety Personnel Retirement System Brian Holland, Communications Manager, Utah Retirement Systems MODERATOR Patrick von Keyserling, Senior Director of Communications, Colorado PERA |
5:15 PM – 5:30 PM | Honoring the 2024 Public Pension Communicators of the Year |
5:30 PM – 6:30 PM | JOINT COMMUNICATIONS SUMMIT AND LEGISLATIVE CONFERENCE NETWORKING RECEPTION |
CONTINUING EDUCATION (CE) CREDITS
By attending the Pension Communications Summit, you can earn up to 9.75 Continuing Education (CE) hours toward your Accredited Fiduciary (AF) recertification and/or state-mandated continuing education requirements. CE credits are automatically recorded in your NCPERS membership account after the conference, where you can log in to download your CE certificate.
NCPERS is an accredited Minimum Educational Training (MET) sponsor for Texas public retirement systems, as recognized by the State Pension Review Board. This accreditation does not imply an endorsement by the Board regarding the quality of the MET program.
Additionally, NCPERS is a recognized learning provider and continuing education sponsor in multiple states. Attendees are encouraged to check with their state’s requirements to confirm CE eligibility.